Improving Organizational Performance : A Practical Guidebook for the Human Services Field

Sluyter, Gary V.

ISBN 10: 0761907513 ISBN 13: 9780761907510

Published by SAGE Publications, Inc, 1997

Language: English

Condition: Used - As new Soft cover

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Bibliographic Details

Title

Improving Organizational Performance : A Practical Guidebook for the Human Services Field

Publisher

SAGE Publications, Inc

Publication Date

1997

Language

English

ISBN 10

0761907513

ISBN 13

9780761907510

Binding

Soft cover

Condition

As New

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About this title

Synopsis

This practical guide to recently developed management principles takes the reader beyond the basics of Total Quality Management to the underlying core concepts. The book provides a basic reference and field guide for social and mental health service organizations that are interested in learning about and applying sound management principles. In addition to theory, it presents procedures for putting quality practices in place, illustrates points with examples from the field, and includes a complete case study to help organizations learn the quality improvement team process.

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