Improving Performance: How to Manage the White Space on the Organization Chart (The Jossey-Bass management series)

Rummler, Geary A.

ISBN 10: 1555422144 / ISBN 13: 9781555422141

Published by Jossey-Bass, 1990

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Bibliographic Details

• Title: Improving Performance: How to Manage the White Space on the Organization Chart (The Jossey-Bass management series)
• Publisher: Jossey-Bass
• Publication Date: 1990
• Language: English
• ISBN 10: 1555422144
• ISBN 13: 9781555422141
• Binding: Hardcover
• Condition: new

About this title

Synopsis

In this classic book that launched the process improvement revolution, Geary A. Rummler and Alan P. Brache offer an expanded and updated set of practical, experience-based tools for managing organizations as systems and improving the processes that form a link between organization strategy and the individual. Through illustrative examples from such successful organizations as AT&T, GTE, Ford, and Motorola, Improving Performance provides a blueprint for managing change and enhancing organization and human performance.

About the Author

GEARY A. RUMMLER Geary A. Rummler is a partner in The Rummler-Brache Group (RBG), a research and consulting group specializing in the design and development of organization performance systems for business and governmental organizations in the U.S. and abroad. He is coauthor (with G.S. Odiorne) of Training and Development: A Guide for Professionals (1988). Alan P. Brache is a partner in and President/CEO of RBG. His most recent work has focused on Process Improvement and Management, a methodology for implementing strategy and resolving critical issues through the identification, documentation, analysis, design, measurement, and continuous improvement of business processes. ALAN P. BRACHE Geary A. Rummler is a partner in The Rummler-Brache Group (RBG), a research and consulting group specializing in the design and development of organization performance systems for business and governmental organizations in the U.S. and abroad. He is coauthor (with G.S. Odiorne) of Training and Development: A Guide for Professionals (1988). Alan P. Brache is a partner in and President/CEO of RBG. His most recent work has focused on Process Improvement and Management, a methodology for implementing strategy and resolving critical issues through the identification, documentation, analysis, design, measurement, and continuous improvement of business processes.