Incorporating TQM constructs in information system development: Improving quality performance of information system development by incorporating total quality management constructs

Waweru, Edward

ISBN 10: 3659222593 / ISBN 13: 9783659222597

Published by LAP LAMBERT Academic Publishing, 2012

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Bibliographic Details

• Title: Incorporating TQM constructs in information system development: Improving quality performance of information system development by incorporating total quality management constructs
• Publisher: LAP LAMBERT Academic Publishing
• Publication Date: 2012
• Language: English
• ISBN 10: 3659222593
• ISBN 13: 9783659222597
• Binding: paperback
• Condition: New
• Book Type: book

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Synopsis

The availability of high-quality software is critical for the effective use of information technology in organizations. A large body of software quality literature has conceptualized systems development as a technical process emphasizing precision and technical accuracy in design and constructions while paying limited attention to the organizational and socio-behavioral aspect of quality management. This focus of software quality as a technical aspect has had marginal impact on the overall system quality. This book examines strategic importance of organizational and socio-behavioral aspect of incorporating organizational and socio-behavioral aspect of TQM constructs to improve quality performance in IS development. The attention to quality improvement is further escalated by increased organizational dependence on IS and the magnitude of potential losses associated with poor system quality.The target group for this book is software manufacturing firms,individual analyst/programmers and organizations that develop their information system in-house and who aim to develop quality systems. Students undertaking information system related courses will find useful literature in this book.

About the Author

Edward k. Waweru, MIBA: studied BA in Economics and sociology at Egerton University and Masters in International Business Administration with a concentration in Information System at United States International University – Africa (USIU-Africa).Currently,lecturing computer and business Information system related units at Karatina University College