Indian Banking : Technology Innovations and Key Concerns

Contents Preface I Transformation in banks through technological up gradation 1 New paradigms in new millennium of Indian Banking 2 Technological progress and methodological issues 3 Technological up gradation in Banking sector 4 Profitability and productivity of public and private sector banks 5 Diversification of banking operations with special reference to non interest income 6 Technical and allocative efficiency analysis of public and private sector banks 7 Conclusions and recommendations II Challenges and opportunities in Banking 8 Indian Banking the challenges ahead 9 Indian Banking opportunities 10 CRM in Banking 7PS of marketing a case study of ICICI Bank 11 Risk management in Indian Banks 12 Credit default risk modeling through transition matrix a case analysis at Indus Ind Bank Ltd 13 Credit risk models applicable to Banks 14 Basle II and Basle III 15 NPA management 16 Credit proposal 17 Foreign exchange risk management process and necessity 18 Foreign exchange management key concerns III Banking objective questions with solutions 19 Banking objective questions 20 Answers 21 Committees in Banking 22 Abbreviations in Indian Banking 23 Banking questions with answers 24 Problems in Banking 25 Practice questions Sample papers IndexThe Indian Banking Industry has been undergoing major changes reflecting a number of underlying developments Advancement in communication and information technology has facilitated growth in internet banking ATM network electronic transfer of funds and quick dissemination of information Structural reforms in the banking sector have improved the health of the banking sector Deregulation new rules of the game universal Banking efficiency diffused customer loyalty misaligned mindset competency gap call for opportunities and challenges Investing in state of the art technology as the back bone to ensure reliable service delivery leveraging the branch network and sales structure to mobilize low cost current and savings deposits Making aggressive forays in the retail advances segment of home and personal loans implementing organization wide initiatives involving people process and technology to reduce the fixed costs and cost per transaction focusing on fee based income to compensate for squeezed spread innovating products to capture customer mind share to begin with and later the wallet share improving the asset quality as per base II norms and need for Basle III are some key concerns in the todays arena Changed mindset from the conventional Banking to specialised banking such as retail Banking financial inclusion technological products and performance Forex trading and risk management reducing gross non performing assets need based viable asset quality credit disbursement are some grave areas of concerns other than the hedging tools derivatives convergence to new accounting IFRS pathway  jacket 494 pp.…