Information Technology (Essential Managers)

Covers skills, software systems, database solutions, and communications.

Learn how advances in technology are revolutionizing business, and discover the benefits IT can bring to your organization and to you as a manager. Information Technology shows you how to choose the right type of hardware and software, how to use common software, how to appoint and work with computer consultants, and how to reach your customers online. From servers and networks to email and the Internet, this book demystifies IT, with jargon-free, practical information that helps you meet the challenge of new technology. The Essential Manager have sold more than 1.9 million copies worldwide! Experienced and novice managers alike can benefit from these compact guides that slip easily into a briefcase or a portfolio. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business techniques, skills, methods, and problems are presented with hundreds of photos, charts, and diagrams. It is the most exciting and accessible approach to business and self-improvement available.

Nowadays, information technology permeates virtually every aspect of modern business, to the extent that its effective use can easily mean the difference between success and failure. Given this vital importance of It is amazing that many managers are at best ambivalent to the use and benefits of IT. This situation has arisen because IT issues are often complex and require the manager to cope with confusing jargon and deal with technical subjects in which they have rarely received training.

I wrote this book with the aim of trying to demystify information technology and to explain its implications for business in a way that helps managers understand how to benefit from the new industrial revolution.

Many people assume that managers are generally knowledgeable and proficient with the use of IT but I have found that this is often not the case. This book is not intended to teach the use of any specific software programme but it does attempt to clarify the importance of IT and explain the various building blocks that together create an efficient infrastructure for modern business.

In particular, I have tried to show how managers can take control of IT issues, how to train and motivate staff in the use of IT, and how to work with consultants to develop effective systems. Inevitably, one is restricted in 72 pages to an overview of the subject but thanks to the effective presentation of the Essential Managers series I believe that we have also managed to include practical advice to help the reader deal with many business issues with increased confidence and up-to-date knowledge.

I welcome feedback from readers and am prepared to answer questions where possible so feel free to email me at steve@stevesleight.com.