Information systems in tourism, such as reservation systems, yield management systems, and tourism-marketing systems, have been among the pioneers of leading-edge technology applications and are among the most successful users of e-commerce. From both a technological and a management point of view, this book focuses on interorganizational processes and information systems, providing a coherent picture of current trends and future possibilities.
Stefan Klein, PhD, recipient of the prestigious Georg von Holtzbrink Prize for Scientific Journalism, is one of Europe s premier science writers, as well as a trained physicist himself. His many books include the #1 international bestseller "The Science of Happiness" and have been translated into 25 languages. Ross Benjamin is a translator and a writer. He has received the prestigious Helen and Kurt Wolff Translator s Prize as well as a National Endowment for the Arts Translation Fellowship.