Covers the key areas of intellectual capital, from value-adding intellectual capital programmes and value capture to finding the 'hook' and setting up measures

Examples and lessons from some of the world's most successful businesses, including Dow Chemical, Rockwell International, Clarica, and Buckman Labs, and ideas from the smartest thinkers, including Karl Erik Sveiby, Baruch Lev, Hubert Saint-Onge, Patrick Sullivan, Goran Roos and Leif Edvinsson.

Includes a glossary of key concepts and a comprehensive resources guide

About the Author

JAY CHATZKEL is Principal of Progressive Practices and has written for a variety of publications, including Journal of Intellectual Capital, Journal of Knowledge Management, and The TQM Magazine. He is the author of Conversations: How Knowledge-Based Enterprises are Really Built.

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