Intentional practice is an impact-driven way of thinking and working that places a museum’s raison d’être―achieving impact―at the center of its work. A prerequisite to achieving impact is articulating the kind of impact the museum would like to achieve. An impact statement embodies three essential ideas: staff members’ passions for their work, the museum’s distinct qualities, and notions of what is relevant to audiences. The statement, as well as other work generated from intentional practice, becomes part of an Impact Framework that serves as a guidepost for all subsequent work, as any and all museum work should focus on achieving its intended impact. If the museum chooses work that moves it away from its central purpose, it is wasting resources―dollars and staff time.
Intentional Practice for Museums: A Guide for Maximizing Impact first explains how the idea of intentional practice grew from a confluence of political concerns, observations of museum in the marketplace, and the increasingly-deafening call for museums to be accountable. The book presents and deconstructs the Cycle of Intentional Practice, which includes four quadrants with actions and corresponding questions situated around the centerpiece―impact. In no particular order:
The Plan quadrant asks “What impact do you want to achieve?”; The Evaluate quadrant asks “In what ways have you achieved impact?”; The Reflect quadrant asks “What have you learned? What can you do better?”; and, The Align quadrant asks “How do we align our actions to achieve impact?”
The Cycle is symbolic, too, as impact-driven work is ongoing, and museums that choose to pursue impact through intentional practice will benefit―as will their audiences; both will continually learn, albeit through very different means.
Intended for intentionally-minded museum professionals, the book also describes the seven principles of intentional practice and provides basic intentional-practice strategies, exercises, and facilitation questions so they can begin facilitating impact-driven workshops at their museums.
Randi Korn is Founding Director of RK&A, a company that partners with all types of cultural organizations to plan and evaluate their work around achieving impact. She was editor of The Gauge, editorial board member of Museums and Social Issues, and reviewer for Curator: The Museum Studies Journal and InternationalJournal of Museum Management and Curatorship. She was the recipient of the Southeastern Museum Education Division Museum Educator of the Year award from the National Art Education Association (NAEA). She taught evaluation at The George Washington University for 18 years, has lectured at the University of Maryland, Johns Hopkins University, and University of Washington and was a visiting scholar at the University of Michigan.
