Intercultural Communication (Paperback)
Tracy Novinger
Sold by Grand Eagle Retail, Bensenville, IL, U.S.A.
AbeBooks Seller since October 12, 2005
New - Soft cover
Condition: New
Ships within U.S.A.
Quantity: 1 available
Add to basketSold by Grand Eagle Retail, Bensenville, IL, U.S.A.
AbeBooks Seller since October 12, 2005
Condition: New
Quantity: 1 available
Add to basketPaperback. Successfully communicating with people from another culture requires learning more than just their language. While fumbling a word or phrase may cause embarrassment, breaking the unspoken cultural rules that govern personal interactions can spell disaster for business people, travellers, and indeed anyone who communicates across cultural boundaries. To help you avoid such damaging gaffes, the author has complied this authoritative, practical guide for deciphering and following "the rules" that govern cultures, demonstrating how these rules apply to the communication issues that exist between the United States and Mexico. The author begins by explaining how a major proportion of communication within a culture occurs nonverbally through behaviour and manners, shared attitudes, common expectations, and so on. Then, using real-life examples and anecdotes, she pinpoints the commonly occurring obstacles to communication that can arise when cultures differ in their communication techniques.She shows how these obstacles come into play in contacts between the US and Mexico and demonstrates that mastering the unspoken rules of Mexican culture is a key to cementing business and social relationships. She concludes with nine effective, reliable principles for successfully communicating across cultures. Successfully communicating with people from another culture requires learning more than just their language. This practical guide for deciphering and following 'the rules' that govern cultures demonstrates how these rules apply to the communication issues that exist between the United States and Mexico. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Seller Inventory # 9780292755710
Successfully communicating with people from another culture requires learning more than just their language. While fumbling a word or phrase may cause embarrassment, breaking the unspoken cultural rules that govern personal interactions can spell disaster for businesspeople, travelers, and indeed anyone who communicates across cultural boundaries. To help you avoid such damaging gaffes, Tracy Novinger has compiled this authoritative, practical guide for deciphering and following "the rules" that govern cultures, demonstrating how these rules apply to the communication issues that exist between the United States and Mexico.
Novinger begins by explaining how a major proportion of communication within a culture occurs nonverbally through behavior and manners, shared attitudes, common expectations, and so on. Then, using real-life examples and anecdotes, she pinpoints the commonly occurring obstacles to communication that can arise when cultures differ in their communication techniques. She shows how these obstacles come into play in contacts between the U.S. and Mexico and demonstrates that mastering the unspoken rules of Mexican culture is a key to cementing business and social relationships. Novinger concludes with nine effective, reliable principles for successfully communicating across cultures.
A real estate investment professional, Tracy Novinger writes from extensive research and her personal experiences of living and working in cultures as diverse as Aruba and Tahiti. She was born in the Caribbean, studied in Brazilian schools, speaks several languages, has traveled extensively, and has a master's degree in communications.
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