Special emphasis on computerized techniques distinguishes this guide to all facets of personnel and employee scheduling. Requiring minimal maths background for a clear understanding, this book gives schedulers, personnel managers, industrial engineers and others, a practical framework for solving the full gamut of scheduling problems in service and manufacturing industries. Particular attention is given to problems of developing efficient hourly, shift, and daily schedules to meet staffing requirements that vary by hour and by day throughout the work week. Numerous examples maximize understanding of how to handle real-world scheduling difficulties. A floppy disk for IBM and compatible PC's offers programs that simplify and speed up formulation of scheduling solutions. Technical appendices provide the necessary foundation for linear and integer programming. The history and background of employee scheduling are also covered. This book should be of interest to schedulers, personnel managers, industrial managers.

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