An Introduction to System Analysis Techniques, 2nd Ed.

Suitable for a wide range of undergraduate and postgraduate courses, the book lays a firm foundation in analysis, seeking to equip students for a real working environment. It will also help seasoned professionals refresh their skills.

Written by two authors with longstanding experience in teaching systems analysis techniques to students and professionals, the material in this book is presented in an easy, friendly and accessible style. Both structured and object-oriented techniques are covered in the book. The structured techniques include spray and tree diagrams, data flow diagrams, entity models, normalisation and entity life histories. The object-oriented techniques include class diagrams and use cases.

The approach throughout is to introduce each technique by the use of step-by-step worked examples followed by exercises related to the reader's experience.

The subject of systems analysis is set in a wider context, emphasising the business oriented approach.

This second edition also includes the first published introduction to the Process Improvement for Strategic Objectives (PISO¿) method for business re-engineering - developed at the University of Sunderland and gaining strong support in a wide range of private and public sector organisations.

Mark Lejk is a qualified SSADM practitioner with an industrial background and extensive experience in teaching analysis techniques to students and practitioners. He is also a reader at the University of Sunderland in England. Lejk has worked closely with Deeks for almost ten years with a particular interest in bringing real world aspects to their teaching. They are also noted for their innovative approach.

David Deeks has many years of experience in the application and teaching of systems analysis and continues to offer training and consultancy to large and small organizations, particularly in PISO method.