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Bibliographic Details

Title: Introduction to Total Quality: Quality, Productivity, Competitiveness (Merrill's International Series in Engineering Technology)
Publisher: Macmillan Coll Div
Publication Date: 1994
Language: English
ISBN 10: 0023442212
ISBN 13: 9780023442216
Binding: hardcover
Condition: Good

About this title

Synopsis

This comprehensive, in-depth introduction to both the "big picture" and the specific details of total quality management uses a direct, straightforward approach to make the theories and principles of total quality practical and useful in a real-world setting.

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