Synopsis
People become successful in life by failing. The truth is, we cannot achieve success if we do not fail. Failure is inevitable. It will happen. Success comes after failure. Just like in industries, when an equipment failure happens, we need to accept it, challenge it and the most important of all is to learn from the failure. This means that when an incident happens, we have two options, either we learn from them or just ignore them and let the failure repeat itself. The message of Root Cause Failure Analysis is simply to take the first option and learn from the failure. The reason for conducting Root Cause Failure Analysis is for industries to learn from the things that go wrong so that we can prevent it from happening in the future.
Although there are many ways and techniques how to analyze the problem, what the author believes is that the root cause can only be derived if the evidence is well preserved. Without the presence of evidence, one can only speculate, agree, disagree, brainstorm, or make a judgment based on their experience. A true root cause will separate the facts from fiction before we spend time and resources to finally address the cause of the problem. Also explained in this book is the difference between conducting a Root Cause Failure Analysis Investigation and the common analytical problem-solving tools.
The author of this book based his interpretation on his personal knowledge, experience, and former affiliation with one of the leading providers of Root Cause. I believe that uncovering the root cause is based on 100 % facts and pieces of evidence unfolded. Any investigation that is not based on evidence will not generate the root cause but only the probable or the most likely cause of the failure. The words Root Cause Analysis (RCA), and Root Cause Failure Analysis (RCFA) will be used respectively in this book. The author would prefer to use the word Root Cause Failure Analysis for equipment-related problems, while Root Cause Analysis will be used for non-equipment-related problems such as accident or safety investigation, quality defects investigation, and administrative incident investigation. Failures must not only be prevented nor predicted but what is important is challenging failures and learning from them. Finally, this book ends on what the real message of Root Cause Failure Analysis is all about. Some of the highlights of this book include:
- Why Failures are Important
- Why MTTR and RCFA are The Opposite of Both Worlds
- The Slow and the Fast Train
- The Golden Rule on Root Cause Failure Analysis
- Is Root Cause Failure Analysis Reactive or Proactive?
- Difference Between Analytical Problem Solving Tools and RCFA
- Evidence: The Lifeblood of Root Cause Failure Analysis
- Three Types of Evidence on RCFA
- Understanding the Physical Cause of Failures
- Understanding Human Errors
- Is It Possible to Eliminate Human Error in Maintenance?
- Classic Case of Human Error - The Sinking of the RMS Titanic
- Ending Our Probe on the Latent Cause of the Problem
- Classic Case of Latent Cause: The Challenger Disaster
- Decoding the Song Man in the Mirror by Michael Jackson
- Detailed Steps in Conducting an RCFA Investigation
- Different Types of Corrective Actions
- Actual RCFA Case Study
- FAQs, Tips, and Donts on RCFA
- All Failures have a Reason for Failing
- The Message of Root Cause Failure Analysis
About the Author
- Rolly is one of the World Class Best Trainers I have come across during my 28 years career. The course was built up very methodically in the simplest way. His presentation skills and his command of the various Maintenance Strategies made the workshop very interesting. Mr. Rolly is one of the few Maintenance Professionals I have come across, attached, and dedicated to the Maintenance Profession. His wealth of experience and his humor made the RCM Workshop even more interesting. The structuring and delivery of the concept enable all the participants to initiate RCM studies very confidently. The training material provided by Mr. Rolly was excellent and was prepared with great care to ensure that all the participants have fully benefited. I am sure that all the participants in this three-day workshop have benefited from his technical and intellectual sharing of his knowledge. From Srinagesh Dy, General Manager, Reliance Industries Ltd., India
- Rolly Angeles is one of the best trainers (World Class) I have ever met in my life. The delivery of the RCM course by him was so smooth and straight to the point. Besides, he combined technicality with intellectualism, thereby carrying even the most assumed idle time along. The definition of the different tasks in RCM caught most of my attention. The RCM Information Worksheet simplifies the course to enable an ideal team to develop the best maintenance strategies. Although it is challenging to convince the management team that is not trained on RCM to adopt it, I will still insist that RCM is the best maintenance strategy worldwide. From Kalu-Kalu, Head of District Maintenance, Nigeria
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