Issues of Human Computer Interaction

The interaction between humans and computers is evolving rapidly, impacting every aspect of human and organizational life. This book presents the latest developments in this field of Human Computer Interaction (HCI). It discusses issues related End User Computing, as well as issues related to the human side of IT. This book will set a framework for the social and organizational issues related to IT, giving emphasis to its role as facilitator of social relationships, enabling the development of the organizational and individual intelligence and helping to improve human conditions. In Issues of Human Computer Interaction , models and theories are presented together with practical cases that will help students, lecturers, researchers and managers to have a clear idea of what is going on in HCI, today.

Anabela Sarmento is a professor at the Institute of Administration and Accountancy (ISCAP)/Polytechnic School of Porto (Portugal). She is also an invited researcher at the Algoritmi R & D Center, Information Systems Group, at the University of Minho (Portugal). She lectures courses related to business communication, information society, and interactive marketing. Her primary area of research is the impact of information systems on organizations, namely in the domain of communication, knowledge and organizational learning, as well as in the role of the context in the use of information systems. She is also interested in knowledge management and its relation with information systems. She received her doctorate in information systems from the University of Minho (Portugal) in 2002.