Itil Foundation Handbook
Itsmf Uk (COR); Agutter, Claire
Language: English
Published by The Stationery Office, 2012
- Softcover
- New
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
AbeBooks seller since April 6, 2009
Condition: New
US$ 18.55
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Add to basketSeller Inventory # 15843999-n
- Title
- Itil Foundation Handbook
- Author
- Itsmf Uk (COR); Agutter, Claire
- Publisher
- The Stationery Office
- Publication year
- 2012
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0113313497
- ISBN 13
- 9780113313495
This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: service strategy, service design, service transition, service operation and continual service improvement.
Aligned with the ITIL 2011 publications and syllabus.
Provides relevant information, and enough detail and breadth of coverage to enable students to study for their foundation exam.
Describes the key principles and practices of IT service management.
References relevant sections of the core publications.
"Synopsis" may belong to another edition of this title.
GreatBookPrices
Columbia, MD, U.S.A.
AbeBooks seller since April 6, 2009
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