Job Aids and Performance Support: Moving From Knowledge in the Classroom to Knowledge Everywhere

Allison Rossett; Lisa Schafer

ISBN 10: 0787976210 / ISBN 13: 9780787976217

Published by Pfeiffer, 2006

About this Item

Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Seller Inventory # ZEV.0787976210.VG

Bibliographic Details

• Title: Job Aids and Performance Support: Moving From Knowledge in the Classroom to Knowledge Everywhere
• Publisher: Pfeiffer
• Publication Date: 2006
• Language: English
• ISBN 10: 0787976210
• ISBN 13: 9780787976217
• Binding: Hardcover
• Edition: 2nd Edition
• Condition: very_good

About this title

Synopsis

Job Aids and Performance Support in the Workplace gives us everything we’ve ever wanted to know about these invaluable tools and techniques!  Allison Rossett and Lisa Schafer have created a comprehensive, pragmatic, and very readable guide.  The authors don’t exaggerate when they claim it’s ‘knowledge everywhere.’

About the Author

Allison Rossett is a professor of Educational Technology at San Diego State University and a consultant in workforce learning and performance, and technology-based systems. Rossett is the coauthor of the best-selling Handbook of Job Aids (Pfeiffer) and the author of First Things Fast and Beyond the Podium (Pfeiffer), all of which are winners of International Society for Performance Improvement's Instructional Communications awards.

Lisa Schafer develops enterprise systems for Fortune 100 clients, writes courseware, delivers seminars, and administers industry benchmarking surveys. Her career blends her human resources expertise with her technical aptitude. She directs comprehensive compensation surveys in the pharmaceutical and consumer products industries and serves as a consultant in the performance analysis and improvement arena.