Knowledge management is not a priority in the energy industry. It’s time to change that.
“If you build it, they will come” may work in the movie Field of Dreams, but it doesn’t work with knowledge management and the energy industry where building effective knowledge management processes just isn’t a priority and too often investments in technology take precedence over investments in people.
Robert Mayfield believes people are the key to competitiveness, and It’s time energy organizations acknowledge, address, and measure the risks associated with the loss of mission-critical knowledge as valuable employees walk out the door. A new commitment to knowledge management is key, as are new programs for employee retention, knowledge sharing, recruitment, productivity, training, and benchmarking. In his third book on the topic, the author addresses these issues and offers insights into how to solve them.