Keep Them Calling: Superior Service on the Telephone (How-To-Book Series))

Barrett, Sherry L.,Barrett , Sherry

ISBN 10: 1884926479 / ISBN 13: 9781884926471

Published by Provant Media, 1996

About this Item

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Seller Inventory # S_437231994

Bibliographic Details

• Title: Keep Them Calling: Superior Service on the Telephone (How-To-Book Series))
• Publisher: Provant Media
• Publication Date: 1996
• Language: English
• ISBN 10: 1884926479
• ISBN 13: 9781884926471
• Binding: paperback
• Condition: Very Good

About this title

Synopsis

The telephone sometimes is the only link customers have with an organization. Keep Them Calling! Teaches employees polished phone deliveries to create trusting customer relationships. Whether servicing customers on the telephone is a big or small part of their job, with this quick-read book, employees are sure to make a positive impression and relay a professional image.