Keep Those Volunteers Around will give you a dozen easy tips to excite, inspire, and retain your most valuable asset...volunteers. This book will illustrate techniques for connecting with your volunteers, giving fast feedback, and demanding excellence from them.
Topics include the keys to empowerment, hiring the best volunteers, and having fun. It covers very specific and simple ideas to grow leaders and develop a team among your volunteers.
It is critical to find the best volunteers and to be able to keep them around for a long time. One of the keys to good customer service is just that, getting and keeping great volunteers. Your clients and staff will find it more fun to have a strong, fun team of volunteers who become the "old timers" at your place.
Nothing is more frustrating than to always be searching for new volunteers to replace the ones who drift away. This book will help you develop a system for recruitment and retention that uses all the principles of good corporate thinking.
Dr. Bill Wittich spends most of his time on the road conducting seminars on professional volunteer management. He and his wife Ann fly over 150,000 miles a year conducting training for a wide variety of organizations including non-profits, city, county, and state governments, professional associations, educational groups, and churches.
As a member of the National Speakers Association, Bill speaks to audiences that range from ten to thousands. He is a former professor for a major California university,and has earned his doctorate from the University of Southern California.
Bill and Ann still find time each year for a couple of pleasure trips to Europe, writing at least one book, and discovering new red wines. They live in Fullerton, a small city in beautiful Southern California.