Key Challenges And Opportunities For Quality, Sustainability And Innovation In The Fourth Industrial Revolution: Quality And Service Management In The . ? Sustainability and Value Co-creation

Su Mi Dahlgaard-Park; Jens J Dahlgaard

ISBN 10: 981123034X / ISBN 13: 9789811230349

Published by World Scientific Publishing Co, 2021

About this Item

pp. 536.

Seller Inventory # 378503966

Bibliographic Details

• Title: Key Challenges And Opportunities For Quality, Sustainability And Innovation In The Fourth Industrial Revolution: Quality And Service Management In The . ? Sustainability and Value Co-creation
• Publisher: World Scientific Publishing Co
• Publication Date: 2021
• Language: English
• ISBN 10: 981123034X
• ISBN 13: 9789811230349
• Binding: Hardcover
• Condition: New

About this title

Synopsis

How can companies survive and prosper in the new economic age of the 4th Industrial Revolution? This book collects a variety of cases and quality management strategies for companies to put in place in the face of Industry 4.0. It argues that organizations that practice good quality management throughout the whole organization, and focus on satisfying their customers, employees and other stakeholders better than their competitors, are well equipped with the necessary capabilities to survive. It is a must read book for academicians, practitioners, managers and students interested in learning about the quality management philosophy, principles, tools and methods to be used in building a sustainable future where the challenges of the 4th Industrial Revolution - Industry 4.0 - are regarded and used as opportunities for survival and further growth.