Key Element Guide ITIL Service Design (Best Management Practice)
Language: English
Published by It Infrastructure Library (edition 2), 2012
- Softcover
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- Title
- Key Element Guide ITIL Service Design (Best Management Practice)
- Author
- It Infrastructure Library
- Publisher
- It Infrastructure Library (edition 2)
- Publication year
- 2012
- Condition
- Very Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 0113313616
- ISBN 13
- 9780113313617
- Edition
- 2.
The Service Design Key Element Guide provides a handy reference to the content contained within the core ITIL Service Design guidance and summarises its key elements. 'ITIL Service Design' provides guidance on the production and maintenance of IT policies, architectures and documents for the design of appropriate and innovative IT infrastructure services solutions and processes
"Synopsis" may belong to another edition of this title.
About the Author
Summary of Updates from the Author Throughout the updated ITIL Service Design publication, there has been particular focus on alignment with ITIL Service Strategy. A number of concepts and principles have been clarified, most significantly the flow and management of activity throughout the overall service design stage with the addition of the design coordination process. Other significant clarifications include the five aspects of service design, the design of the service portfolio and the terminology related to views of the service catalogue.
"About the title" may belong to another edition of this title.
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