Title: The Keys to Conflict Resolution: Proven Methods of Resolving Disputes Voluntarily
Publisher: Basic Books
Publication Date: 1999
Language: English
ISBN 10: 1568581343
ISBN 13: 9781568581347
Binding: hardcover
Condition: Very Good
Dust Jacket Condition: Includes dust jacket.

About this title

Synopsis

What do the NFL, the A.F.L.-C.I.O., and the U.S. government have in common? All have been clients of Theodore Kheel. Here, the master mediator describes the ten commandments for negotiators and shows how applying a soft touch produces results in any situation.

About the Author

Theodore W. Kheel has created several philanthropic foundations to aid in conflict resolution. He lives in New York City

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