Synopsis
Have you ever had a biased thought? If the answer is “yes,” join the club. Everybody has biases and, although that doesn’t make us bad people, it does mean we compromise our ability to get along with people who are different from us. The good news is, there’s a lot we can do to defeat bias. Calling on Dr. Sondra Thiederman’s twenty-five years of experience in the diversity/inclusion field, the book lays out an innovative WATCH, THINK, ACT strategy that each of us can immediately apply to the task. Easy-to-read and filled with anecdotes and activities, 3 Keys shows the reader: • How to WATCH their thoughts, experiences, and actions to identify unconscious biases and target them for extinction. • How to THINK in such a way as to weaken and control our biases. • How to ACT to defeat our biases and cultivate the kind of common ground that we know to be inhospitable to the survival of bias. Designed to motivate real change, the answer to defeating our biases is in these pages. The rest is up to you. “Simplicity at its finest. We all have those moments of truth when we recognize a bias in our thinking. Sondra’s book gives us a refreshingly practical way to call bias out and change our behavior to defeat it.” — Grace Figueredo, Vice President, Workplace Culture, Chief Diversity & Inclusion Officer, Aetna, Inc.
About the Author
Dr. Sondra Thiederman is one of the nation’s leading experts on workplace diversity/inclusion and unconscious bias reduction. As President of Cross-Cultural Communications, a San Diego based training firm, Sondra has 25 years experience as a speaker, trainer, and author helping professionals in Fortune 500 companies, public sector organizations, and dozens of associations find ways to successfully navigate our increasingly-diverse workplaces. Since receiving her doctorate with an emphasis on cross-cultural studies from UCLA, Sondra has helped hundreds of organizations develop solutions to their cross-cultural and diversity challenges. Among her clients are such leading organizations as Sodexo, Xerox Corporation, The Boeing Company, FedEx Corporation, Pfizer Pharmaceuticals, Marriott Corporation, Century 21 Real Estate, American Express, The Federal Reserve Bank, Motorola, and AT&T. She has also served as consultant to the University of California and on the Diversity Cabinet of the American Red Cross. She us currently an Expert Panelist for O’Mara and Richter’s Global Diversity and Inclusion Benchmarks: Standards for Organizations Around the World. Sondra has extensive media experience including mention in such national publications as The Wall Street Journal, The New York Times, The Los Angeles Times, and U.S.A Today. She is published in professional journals ranging from T&D to Real Estate Today to Association Management, has written on diversity for the web site Monster.com, and is the author of five books on the topics of workplace diversity and unconscious bias. In addition, Sondra's work is featured in several training videos including Gateways to Inclusion: Turning Tense Moments into Productive Conversations and Is It Bias?: Making Diversity Work.
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