Find out how to identify a company's strengths and weaknesses and take the next step to make a business work smoothly. This guide identifies the essential tools to get a business to work better, offers hundreds of ideas and examples to turn your business into a powerhouse, includes useful resources and contacts, and provides worksheets to kick start your business.

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Robert Craven is a mentor and consultant who has helped more than 1,000 companies as well as a regular contributor to the Independent.

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