Know Your Customer : New Approaches to Understanding Customer Value and Satisfaction
Woodruff, Robert B., Gardial, Sarah F.
Language: English
Published by Wiley & Sons, Incorporated, John, 1996
- Softcover
- Used
Seller: Better World Books Ltd, Dunfermline, United KingdomBetter World Books Ltd
AbeBooks seller since October 13, 2008
Condition: Used - Good
US$ 6.20
Quantity: 3 available
Add to basketItem description from seller
Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller Inventory # GRP32994647
- Title
- Know Your Customer : New Approaches to Understanding Customer Value and Satisfaction
- Author
- Woodruff, Robert B., Gardial, Sarah F.
- Publisher
- Wiley & Sons, Incorporated, John
- Publication year
- 1996
- Condition
- Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1557865531
- ISBN 13
- 9781557865533
- Item weight
- 0.941 pounds
- Dimensions
- N/A
"Synopsis" may belong to another edition of this title.
About the Author
Dr. Gardials research interests are in the areas of customer value and satisfaction, situational influences in the buying and choice process, information processing, and consumer/salesperson interactions. She is an instructor in the executive training institutes conducted through the Management Development Center at the University of Tennessee, Knoxville. She has published articles from her research in journals such as the Journal of Consumer Research, Journal of Advertising, Marketing Letters, and the Journal of Satisfaction, Dissatisfaction and Complaining Behaviour.
"About the title" may belong to another edition of this title.
Better World Books Ltd
Dunfermline, United Kingdom
AbeBooks seller since October 13, 2008
Shipping rates from United Kingdom to U.S.A.
| Item | 11 to 28 business days | 11 to 28 business days |
|---|---|---|
| First item | US$ 6.63 | US$ 6.63 |
Payment methods
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Better World Books is the world’s leading socially conscious online bookseller and has sold over 100 million books. Each sale generates funds for global literacy. We offer low prices, fast shipping, and have a 100% money back guarantee.
Seller's business information
Better World Books LTD.
THIRD FLOOR, ONE LONDON SQUARE, CROSS LANES
GUILDFORD, United Kingdom GU1 1UN
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