Know-How on the Job: The Important Working Knowledge of "Unskilled" Workers

Rare material. Black titled wraps, some corner, edge wear, rub. Pages good, little discoloration to corner. Bind good, square. Few labels, stamps, bookstore marks. Kenneth Kusterer presents a decisive and important perspective, or theory, often overlooked and/or suppressed. "Unskilled" workers must acquire a substantial body of knowledge to survive and succeed - despite mechanization and automation. This is in addition to increasing bureaucracy, the ever narrowing division of labor, and industrial engineering. The working knowledge presented here is indispensable to production, yet informally learned and often unrecognized. Workers can utilize this know-how to continue producing useful goods and services. Kusterer goes beyond standard labor practices of cutting costs and/or increasing profits. The methods and model of research carried out for this study are divided in two main sections: "Working Knowledge Described" and "Working Knowledge Analyzed." 202 pages. Insured post. Size: 8vo - over 7¾" - 9¾" tall.