Knowledge Management 2.0: Organizational Models and Enterprise Strategies

In the last few years, knowledge management practices have evolved in organizations. The introduction of Web 2.0 technologies has encouraged new methods of information usage and knowledge sharing, which are frequently used by employees who already rely on these Web 2.0 technologies in their personal lives. Knowledge Management 2.0: Organizational Models and Enterprise Strategies provides an overview of theoretical and empirical research on knowledge management generation in the Web 2.0 age. Research in this book highlights knowledge management evolution with a global focus and investigates the impact knowledge management 2.0 has on business models, enterprise governance and strategies, human resources, and IT design, implementation, and appropriation in organizations.

Imed Boughzala is an Associate Professor (and Deputy Chair from December 2005 to March 2008) at the Department of Information Systems at TELECOM Business School. Prior to joining the Institut Telecom, he was Assistant Professor at the University of Technology of Troyes and before, he managed several IT and KM projects on behalf of several companies. His research's interests are related to Collaboration Engineering and KM. As part of his research and consulting missions, he is working with companies as an expert in Knowledge Mapping and Modeling techniques and as facilitator for virtual projects. From September 2006 to September 2008, he was the executive vice-president of the French Knowledge Management Club, an association of industrial companies. He is Associate Editor of the Information and Management and also editor/author of several books in the area. In 2008 and 2009, he was visiting Professor for three successive semesters at Brunel West London University (UK), University of Arkansas and University of Nebraska (USA).

Aurélie Dudezert is an Associate Professor (and Vice-Dean of Ecole Centrale PhD School since 2008) at Laboratoire Génie Industriel at Ecole Centrale Paris. Prior to joining Ecole Centrale, she was knowledge manager at Ernst & Young Center for Business Knowledge in Paris and then at TOTAL. Her research's interests are related to Knowledge Centric Organization. As part of his research and consulting missions, she is working with companies as an expert in Knowledge Management Audit and Knowledge Management organizational modes and practices. Since 2003 she is member of the French community of practices COP-1 that gather among 80 knowledge managers from industrial companies. She is editor/author of several refereed papers and books in the area.