The first tactical handbook that gives both the ways and means to manage the process that generates useable knowledge assets within an organization.
Wendi R. Bukowitz and Ruth L. Williams are recognized leaders in the field of knowledge management. They founded The Next Generation Research Group at Arthur Andersen, conducting pioneering research on how knowledge management affects leadership, innovation, collaboration, performance measurement, and organizational structure. Their research partners included such leading organizations as Motorola, Shell Oil, The Mutual Group, and The Dow Chemical Company. They are now Directors at PriceWaterhouseCoopers' Intellectual Asset Management practice.