Knowledge Management for Libraries (Library Technology Essentials)

Libraries are creating dynamic knowledge bases to capture both tacit and explicit knowledge and subject expertise for use within and beyond their organizations. Knowledge Management for Libraries guides the reader through the process of planning, developing, and launching their own library knowledge base.

Valerie Forrestal is an assistant professor at the City University of New York, and serves as the Web Services Librarian for the College of Staten Island. She has worked in academic libraries for over ten years, always in technology-based roles. She holds an MLIS, an MS in Service Oriented Computing, and an MA in Media Arts. Valerie has published and presented extensively on innovation and strategic collaboration in libraries and higher education, primarily focusing on UX-based web design and development, digital communications, and technology planning.