Knowledge Management Practices in Knowledge-intensive Firms: Case Studies of Multimedia Super Corridor Status Companies in Malaysia

Goh, Gerald Guan Gan

ISBN 10: 3639035801 / ISBN 13: 9783639035803

Published by VDM Verlag Dr. Müller, 2008

About this Item

Seller Inventory # I-9783639035803

Bibliographic Details

• Title: Knowledge Management Practices in Knowledge-intensive Firms: Case Studies of Multimedia Super Corridor Status Companies in Malaysia
• Publisher: VDM Verlag Dr. Müller
• Publication Date: 2008
• Language: English
• ISBN 10: 3639035801
• ISBN 13: 9783639035803
• Binding: Soft cover
• Condition: New

About this title

Synopsis

Over the turn of the millennium, knowledge is increasingly being recognised as an important asset in organisations. Despite this, many organisations are not doing enough to effectively manage knowledge for its competitive advantage. Moreover, little is known about the current levels of knowledge management practice within the Malaysian context, in particular amongst the knowledge-intensive Multimedia Super Corridor status firms. This book investigates the knowledge management practices in knowledge-intensive firms utilising qualitative multiple case studies operating within a critical realism research paradigm. This book presents ten key facilitators and inhibitors that affect knowledge management practices. This book also discusses how socialisation, externalisation, combination and internalisation are being used to share and create knowledge. In addition, knowledge management is found to positively affect the organisations? performance. This book sheds light on the practice of knowledge management in knowledge-intensive firms and is useful to professionals in business, information systems and knowledge management.

About the Author

Gerald Goh Guan Gan, BInfoTech, MA (Communication), GradDipInfoSys, MBusInfoTech: Studied information systems at the USQ Australian Graduate School of Business and communication at Universiti Sains Malaysia. Lectures knowledge management at the Faculty of Business & Law, Multimedia University, Melaka, Malaysia.