Knowledge Management Primer

The discipline of Knowledge Management (KM) is rapidly becoming established as an essential course or module in both information systems and management programs around the world. Many KM texts pitch theoretical issues at too technical or high a level, or presenting a only a theoretical prescriptive treatment of knowledge or KM modeling problems. The Knowledge Management Primer provides students with an essential understanding of KM approaches by examining the purpose and nature of its key components. The book demystifies the KM field by explaining in a precise, accessible manner the key concepts of KM tools, strategies, and techniques, and their benefits to contemporary organizations. Readers will find this book filled with approaches to managing and developing KM that are underpinned by theory and research, are integrative in nature, and address softer approaches in manifesting and recognizing knowledge.

Rajeev K. Bali is a Reader in Healthcare Knowledge Management at Coventry University. He heads the Knowledge Management for Healthcare (KARMAH) research subgroup (part of the Biomedical Computing and Engineering Technologies (BIOCORE) Applied Research Group) based in the Health Design and Technology Institute (HDTI).

Nilmini Wickramasinghe is Associate Professor at the Stuart School of Business, Illinois Institute of Technology

Brian Lehaney is Professor of Systems Management in Coventry University’s Faculty of Engineering and Computing