Knowledge Management Systems Design : Innovation and Strategy

Knowledge Capital, vital for organizations' sustainability, competitiveness, and stability, can be regenerated in a value-added manner, enabling the development of high-quality products and services through innovative Knowledge Management (KM) techniques. One effective approach is establishing and implementing ISO-compliant Knowledge Management Systems (KMS) across various sectors.

Covering nearly all aspects of Knowledge Management, this book offers a comprehensive overview of the evolution and description of core theories, along with their applications in a few case studies that thoroughly analyze the necessary procedures and technologies for developing KMS. The book encompasses the latest trends showcasing the increasing integration of artificial intelligence techniques within KM practices, as discernible through scores of service providers. Additionally, it addresses the challenges of measuring the effectiveness of KM techniques and the value they bring to organizations, thereby supporting the successful and sustainable implementation of KM. It also highlights innovative frameworks such as the Virtuous KM Cycle, MASK techniques, the Daisy Model, and the Husain-Ermine AI-KM Model.

The publication is an essential resource for students and researchers specializing in Knowledge Management, as well as for managers, academicians, and practitioners in both the public and private sectors.

Shabahat Husain is Professor of Library and Information Science who has held several prestigious positions at Aligarh Muslim University in India, including Chairman, Dean, and University Librarian. With over 40 years of service, he has also served as President of the Indian Library Association. As a regular contributor to international conferences and workshops, Shabahat is the founding editor of the Collnet Journal of Scientometrics and Information Management, co-published by Taylor & Francis. He has so far authored 50 research articles and eight books, including Library Classification: Facets and Analyses (McGraw Hill, 1993), which is regarded as an authoritative text on the subject. Shabahat is also the creator of an ISO-certified ‘Social Science Cyber Library’ ( http:// www. socsccybraryamu.ac. in/), the first of its kind in the world. This library is currently accessed in 175 countries and has been included in the National Book of Records.

Jean-Louis Ermine is Professor Emeritus at Institut Mines-Télécom Business School, Université Paris-Saclay, France. Jean-Louis Ermine is the author of eight books and more than 100 peer-reviewed articles. Jean-Louis Ermine is also Founder Honorary President of the French Knowledge Management Club, and of French Academic Association for KM, was a part of the French delegation for ISO on Knowledge Management (2018/2019), and has served as an expert consultant in Business Knowledge Management both in France and abroad.