Labor Arbitration: What You Need to Know is the one book you want to have in your hip pocket when you discuss a grievance, participate in the dispute resolution process, or present an arbitration case. If you follow the suggestions in this book, you will be more likely to settle cases and to win those cases that cannot be settled.

The emphasis here is on the practical. This book describes the process of labor arbitration. Its aim is to be helpful to anyone involved in a labor arbitration case. Whether you represent labor or management, you will be more effective if you understand how arbitration works and how you can make it work for you. The practice of labor arbitration has tended to become more uniform in recent years. Hearing procedures are, to a large degree, patterned on the Labor Arbitration Rules of the American Arbitration Association. This book tells how to proceed under these rules. It contains practical advice to parties based on the AAA's experience in administering hundreds of thousands of labor cases.

This handbook explains how parties can reduce cost and delay in their arbitration cases. An important chapter describes some of the factors that should be considered when selecting an arbitrator. The selection procedure may vary, depending on the language of the arbitration clause in the contract and the wishes of the parties, but certain criteria should always be kept in mind. Nothing is more critical for your case than choosing the right arbitrator. Every activity accumulates its own jargon. Labor arbitration, too, requires an understanding of some basic technical words. The appendix contains a glossary of technical terms. To clarify the legal background of labor arbitration, the leading court cases on dispute resolution are described, the "just cause" standard for discipline and discharge cases are also discussed.

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