The Labor Relations Process

As recognized arbitration experts around the world, the authors of THE LABOR RELATIONS PROCESS, 10th Edition bring nearly a century of combined experience with the labor movement, labor relations, and collective bargaining to this popular book. Packed with real-world examples and quotes from practitioners in the field, THE LABOR RELATIONS PROCESS, 10th Edition explores labor's history from inception to current and emerging trends, touching on government, white-collar, and international contexts to give you an unmatched perspective of the topics. Chapters include in-depth analyses of the relationship between management and labor, including key participants in the processes, and the rights and responsibilities of each. Labor agreements, collective bargaining, contract administration, arbitration, and other critical issues and processes highlight the complex nature of organized labor, and introduce you to the wide variety of professional opportunities available in labor relations today.

William H. Holley taught labor relations, collective bargaining, and arbitration for 32 years at Auburn University, and he worked as an arbitrator in many industries, from airlines to professional sports to the Postal Service. Widely published, he coauthored Personnel/Human Resource Management with Ken Jennings and Labor Relations: An Experimental and Case Approach with Roger Wolters. His research has appeared in the Academy of Management Journal, Labor Law Journal, Personnel Psychology, and other journals. He served as secretary and president, as well as a board member for the Journal of Management of the Southern Management Association (a division of the Academy of Management). He is also a member of the National Academy of Arbitrators, serving as its executive secretary-treasurer, vice president, and president. Dr. Holley received his B.S. and M.B.A. from Mississippi State University, and his Ph.D. from the University of Alabama.

Kenneth M. Jennings was the Richard de Raismes Professor of Industrial Relations at the University of North Florida, where he taught undergraduate and graduate courses in labor relations and human resource management for more than 20 years. An engaging teacher and prolific scholar, he wrote numerous books, including Balls and Strikes: The Money Game in Professional Baseball, and Labor Relations at the New York Daily News. His articles have appeared in the Industrial and Labor Relations Review, Industrial Management, Personnel Journal, Employee Relations Law Journal, and Transportation Journal. Before academia, Dr. Jennings worked in industrial relations for Union Carbide. He earned his B.S. from Knox College, and his M.S. and Ph.D. from the University of Illinois.

Roger S. Wolters is professor emeritus in the Department of Management at Auburn University, where his primary interests included labor law, collective bargaining, and dispute resolution. Coauthor of Labor Relations: An Experiential and Case Approach with William H. Holley, Jr., his research was published in Labor Law Journal, Arbitration Journal, Employee Responsibilities and Rights Journal, Journal of Construction Engineering and Management, Industrial Relations, and other journals. Dr. Wolters has consulted to private and public organizations, and served as an Administrative Hearing Officer for grievances with the City of Auburn, Alabama. He earned his B.B.A. and M.A. from the University of North Florida, and his Ph.D. in Labor and Industrial Relations from the University of Illinois.