Laboratory Management, Principles and Processes, Third Edition

Denise M. Harmening, Ph.D MT(ASCP), CLS(NCA) Redefining the standard for laboratory management, Denise Harmening, along with 31 contributors, provides insight and guidance into the principles of laboratory operations. Key features include chapter outlines, educational objectives, opening case studies, study guide questions, key terms, summary charts, and problem-based learning activities. Twenty chapters are divided into five major areas: Principles of Laboratory Management, Human Resource Management, Financial Management, Operations, and Strategies for Career Success. Unique to this book are chapters on Quality Management in the Laboratory, Education and Training, the Cost of Quality, Ethical Issues in Laboratory Management, Career Planning, and a glossary. Appropriate whether you are a student or an experienced manager, using this text for teaching or as a reference, Laboratory Management contains a thorough coverage of: Quality Management in the Laboratory Organizational Structure: A Look at Concepts and Models Principles of Leadership: Past, Present, and Future Management Functions Managerial Decision-Making and Process Improvement Human Resource Guidelines and Regulations Job Analysis, Work Descriptions, and Work Groups Performance Evaluation and Development Education & Training: Practical Tips for Educators and Trainers Fundamentals of Financial Management Cost/ Benefit Analysis Effective Budgeting in the Laboratory: Practical Tips The Cost of Quality Healthcare Reimbursement Compliance Issues The Regulations Process Designs Workflow & Staffing Laboratory Information Systems: Flexibility Is the Key to Modernization Marketing Concepts Ethical Issues in Laboratory Management Career Planning & Professional Development A Laboratory Management CyberCourse TM is available online and includes: Chapter PowerPoints, Discussion Board Case Histories, Learning Units and Exams.

Dr. Harmening is an accomplished and experienced educator, administrator, researcher, and author. Currently, Dr. Harmening is President of D.H. Publishing & Consulting, Inc. She is also the Director of Curriculum of the SBB/MS program in Clinical Laboratory Management, and Adjunct Professor in the Department of Clinical Laboratory Science at Rush University. Dr. Harmening is a well know author and national/ international speaker. Her publications are many and include her major book titles: Clinical Hematology and Fundamentals of Hemostasis (fifth edition), Laboratory Management Principles and Processes (second edition) and Modern Blood Banking and Transfusion Practices (fifth edition). Dr. Harmening is the founding Chair of two departments: Clinical Laboratory Science at Thomas Jefferson University and the Department of Medical & Research Technology at the University of Maryland. She was professor, Chair and Assistant Dean during her tenure at the University of Maryland. In 1999 she received the Excellence in Education Award a national recognition given by the American Society for Clinical Pathology. In 2001 and 2003 she was named one of Maryland s Top 100 Women by the Daily Record in recognition for her contributions to communities in the state of Maryland. In 2008 she received the American Association of Blood Banks Sally Frank Memorial Award and Lectureship and the Massachusetts Association of Blood Banks Karen Tiegerman Memorial Lectureship Award . Many in the field of Clinical Laboratory Science Education remember Dr. Harmening s Curriculum for the 21st Century symposia started in the early 1990 s which are currently continuing with Rush as a co-sponsor. Dr. Harmening also held the position of Director of Instruction and Customer Learning, Heritage Division, the American Red Cross in 2008 and 2009. In this role she developed an on-line continuing education program for laboratory professionals and physicians called SUCCESS, a Series of Unique Consistent Continuing Education Self-Study programs She has been the principle investigator for seven grants from Health and Human Services, and has completed over 15 clinical trials. Dr. Harmening has served on numerous national, statewide, and local committees and advisory boards. Currently, she is a member of the ASCP Editorial Advisory Board: Medscape Pathology and Laboratory Medicine, but has served as Chair of the Research and Development Committee of the American Society of Clinical Pathologists Board of Registry from 1995 to 1998. Dr. Harmening was a member of the National Commission on Allied Health Implementation Task Force of the Department of Health and Human Services from 1996 to 1998. Dr. Harmening has been in the field of Blood Banking and Transfusion Medicine for over 25 years. Her research in red cell and platelet preservation has led to seven patents. Dr. Harmening s original research dealt with the use of solid time-released buffering systems for the storage of red cells and platelets. Her current research focuses on CD34+ stem cells isolated from cord blood, and she was the first to investigate the effect of recombinant human bone morphogenetic protein-2 on untreated and CD34-selected umbilical cord blood. In the future, Dr. Harmening would like to expand and improve her current publications and venture into new areas of writing. Her philosophy in life is to live by standards and principles, maintain a positive attitude, value family and friends, surround yourself with positive, energetic people, and believe in yourself.