The Language of Caring Guide for Physicians: Communication Essentials for Patient-Centered Care, 2nd Edition

Wendy Leebov; Carla Rotering

ISBN 10: 0988258714 / ISBN 13: 9780988258716

Published by Language of Caring, LLC (edition 2nd), 2014

About this Item

It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Seller Inventory # 0988258714-11-1

Bibliographic Details

• Title: The Language of Caring Guide for Physicians: Communication Essentials for Patient-Centered Care, 2nd Edition
• Publisher: Language of Caring, LLC (edition 2nd)
• Publication Date: 2014
• Language: English
• ISBN 10: 0988258714
• ISBN 13: 9780988258716
• Binding: Spiral-bound
• Edition: 2nd.
• Condition: Very Good

About this title

Synopsis

Concrete "how-to" guide to exceptional physician-patient communication by nationally recognized experts on healthcare communication. Second edition includes updated references, best practices, and tools. To thrive in this challenging environment, effective communication with patients, families, other physicians, students, and coworkers is pivotal. The quality of your communication has a far-reaching impact on outcomes, public perception, reputation, pay, job satisfaction and much more. Competencies 1. Mindful Practice 2. Collaboration and Teamwork 3. Effective Openings and Closings 4. Communicating with Empathy 5. Engaging Patients and Families as Partners 6. Effective Explanations 7. Hard Conversations Includes specific Rules of Thumb for each Competency, as well as a Skill Self-Check, Feedback Devices, a Peer Coaching Tool and more. Spiral bound.