The Language of Trust: Selling Ideas in a World of Skeptics. This item is unavailable.
Maslansky, Michael; West, Scott; DeMoss, Gary
188 ratings by Goodreads
Language: English
Published by Prentice Hall Press, 2011
- Softcover
- Used
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Softcover
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Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Seller Inventory # G073520456XI3N00
- Title
- The Language of Trust: Selling Ideas in a World of Skeptics
- Author
- Maslansky, Michael; West, Scott; DeMoss, Gary
- Publisher
- Prentice Hall Press
- Publication year
- 2011
- Condition
- Good
- Dust jacket
- No Jacket
- Binding
- Paperback
- Language
- English
- ISBN 10
- 073520456X
- ISBN 13
- 9780735204560
- Item weight
- 0.7 pounds
What to Say, How to Say It, Why It Matters
If you're trying to sell something-whether it's a product, a service, or an idea-you are facing a new era of consumers who listen less and question more. The Language of Trust is for anyone who must sell ideas, products, services, or even themselves to a public that just doesn't want to hear it.
Based on pioneering consumer research, The Language of Trust shows you how to regain the confidence of your clients and customers and communicate with them on their terms. You'll learn what words to use, what words to lose, and how to structure your message to overcome skepticism and build and keep the trust of your audience.
If you're trying to sell something-whether it's a product, a service, or an idea-you are facing a new era of consumers who listen less and question more. The Language of Trust is for anyone who must sell ideas, products, services, or even themselves to a public that just doesn't want to hear it.
Based on pioneering consumer research, The Language of Trust shows you how to regain the confidence of your clients and customers and communicate with them on their terms. You'll learn what words to use, what words to lose, and how to structure your message to overcome skepticism and build and keep the trust of your audience.
"Synopsis" may belong to another edition of this title.
About the Author
Michael Maslansky is one of corporate America's leading communication and research strategists and CEO of Maslansky Luntz & Partners, a language strategy and research consultancy with offices in New York and Washington, DC.
"About the title" may belong to another edition of this title.
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