This is a 4-week guided tour of best practices in listening well. The 28 Laws of Listening represent the methods and mindset necessary to foster a culture of authentic listening and trust. The author relates lessons learned in two decades of police work and hostage negotiation and another decade of corporate training and keynoting. It represents the absolute cutting edge of theory and practice for active listening practitioners and negotiators. Each law has a corresponding challenge designed for the reader to put the lesson into action to build good listening habits. The 28 Laws of Listening is the companion book to Life or Death Listening, also available on Amazon.

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