Lead Smart in the AI Era

In a volatile, uncertain, complex and ambiguous (VUCA) world amplified by artificial intelligence (AI), business leaders must harness digitalization to its fullest potential to mitigate its risks like fake data, cyberattacks and fraud.

Embracing data and AI as the new X factors of business requires the ability to collect, analyze and process data while also discerning its biases.

Technology enthusiasts Amit Kumar Jain and Surbhi Jain draw on multiple real-world examples to reveal how visionary leadership is essential to foresee rapid changes in the digital ecosystem, such as:

• Steve Jobs’ dramatic adoption of the graphical user interface
• The origin stories of Uber and Netflix
• IBM’s Deep Blue defeating Garry Kasparov in chess
• Rolls-Royce’s TotalCare maintenance program for aircraft engines
• The digital transformation of Amazon and General Electric 

By fostering innovation, agility and adaptability, leaders can drive success through a holistic approach that integrates customer experience, internal processes, product delivery and operational efficiency in order to navigate a rapidly changing landscape.

Lead Smart in the AI Era is a comprehensive guide for success in an AI-powered corporate environment. 

Amit Kumar Jain is an author, columnist and civil servant with over 23 years of experience in public service. He holds a PhD from the School of Planning and Architecture (SPA), Delhi, an MTech from IIT Delhi and a BE from IIT Roorkee. He currently serves as the Director of Operations and Services at the Delhi Metro Rail Corporation (DMRC). He is known for spearheading the digital transformation of the DMRC, similar to his successful endeavors in digitalizing the Indian Railways freight business. Doctor Jain’s expertise extends globally, having contributed to digital transformation strategies for Iranian Railways in collaboration with the United Nations Economic and Social Commission for Asia and the Pacific (UNESCAP). 

He is also an experienced trainer of digital and traditional leadership and serves as visiting faculty at the Lal Bahadur Shastri National Academy of Administration (LBSNAA), Indian Institutes of Technology (IITs), Indian Institutes of Management (IIM), Indian Railways Institute of Transport Management (IRITM), National Academy of Indian Railways (NAIR) and other institutions. His leadership credentials include successfully handling the challenges and opportunities of the AI era, a theme he explores in his books.

Surbhi Jain, an accomplished author, columnist and civil servant, is currently the Joint Secretary in the Department of Economic Affairs, Ministry of Finance. She completed her postgraduation from the Delhi School of Economics after graduating from Lady Shri Ram College. She has diverse work experience across industry, commerce, agriculture and school education. She has been closely involved in promoting the digital management of data in India’s education system. Notably, she contributed to designing economic policies that promote digitalization and the use of technology in the fields she worked in. Jain's extensive writings reflect her adeptness at addressing digital leadership challenges and opportunities.