If you want to help your leaders challenge the status quo, lead by example, take decisive action, and empower employees, this essential resource has everything you need. Included are fundamental steps to design a complete leadership training and development program and successful approaches from world-class organizations such as Ritz-Carlton, Starbucks, Saturn, and more.
Anne is the best-selling lead author of "Motivating Employees," (McGraw-Hill, 1999). She is a popular keynote speaker and inspiring workshop facilitator known for her highly entertaining and engaging presentation style.
Anne is a former television talk show host and producer for CBS. She has been a featured presenter for The White House, Harvard Law and Stanford Law Schools, and the London Institute of Management. Her motivational programs on leadership, customer service, the power of human potential, and an array of communications topics, have been featured at worldwide business conferences, professional associations, and in hundreds of corporations, including: Ben & Jerry's, Southwest Airlines, The Southern Company, Lanier Worldwide, Sprint, Blue Cross/Blue Shield, Paine Webber, Baylor University Medical Center, The American Red Cross, the Conference Board of Europe, and the American Management Association.