Businesses everywhere are grappling with an unfolding skills dilemma that is challenging the way we manage and plan the workforce of the future. People are remaining in the workforce longer than they used to, yet there is a growing shortage of skilled talent. The aging and declining workforce is a global phenomenon taking place in all industries and across traditional boundaries. Generational differences, which emerged over the last decade are beginning to solidify and have lasting implications for the management of human capital. In addition, the rise of a new breed of self-employed “free agents” is injecting a volatile element into the mix which is forcing employers to reassess the way they select, deploy and interact with staff. How do companies prepare for and manage these trends? What are the keys to success as the workforce continues to evolve?

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