Title: The Leadership-Driven Method (LDM) to Performance Measurement: The How-to Book on Improving Performance Measurement in the Public and Not-For-Profit Sectors
Publisher: FriesenPress
Publication Date: 2021
Language: English
ISBN 10: 1525589830
ISBN 13: 9781525589836
Binding: Hardcover
Condition: New

About this title

Synopsis

In so many cases, senior public servants are forced to make decisions with incomplete, inaccurate and untimely information. Without effective information, ships of state are sailing blind.

MORE THAN JUST THEORY, The Leadership Driven Method (LDM) to Performance Measurement is a must-read, how-to book for senior and mid-level managers who are charged with making informed decisions that are needed to ensure that their public sector or not-for-profit organization meets its strategic goals. Filled with ready-to-use diagnostic tools or 'Windows', a step-by-step methodology and case studies, this book provides both the art and the science to successfully develop and/or improve a Performance Measurement system. The science lies in the application of the methodology, the tools and their analysis. The art is found in adapting and implementing the PM system to the unique requirements of each organization in terms of resources, timing, security, climate, planning and governance requirements. The three case studies on Major Projects, Procurement and Training further demonstrate the effective application of the LDM.

Use of the LDM can result in improved service and client satisfaction, increased efficiencies and cost savings, elimination of duplication of effort and increased productivity and enhanced staff morale together with the successful introduction of best practices.

The tools and techniques within this book have been validated through 30 years of successful professional use by the authors in their own consulting practice.

About the Author

Bryan Shane (M.Ed, B.Ed. B.A.) and Patricia Lafferty (M.Ed, B.A.) are the founders of BPC Management Consultants (www. bpcgallery.com), a client-centred, Canadian management-consulting firm in Ottawa. Since 1985, they have supported clients in both the private and public sectors with governance, strategic planning, and performance measurement. They enjoy working with clients to help them mobilize their resources, pursue their objectives, make effective decisions, and improve productivity from both short- and long-term perspectives.

The Leadership Driven Method to Performance Measurement is their second book and a companion to their recently published The 3P Approach to Governance: Principles, Process, and Performance: The How-to Book to Improve Decision-Making in the Public Sector. Bryan and Patricia currently live in Ottawa with their three cats - Hunter, Badger and Beauregard.

"About this title" may belong to another edition of this title.

Store Description

Hello! Ria Christie Collections is an online venture that was initially set up in 2012 to sell books. We do not have a physical high street store. We are professional online booksellers. We only sell brand new books in perfect condition that we source from various suppliers and the publishers. Primarily, our aim is to provide an excellent service to all our customers. We always work as a team to achieve this. Our other objectives are to: 1. Ensure that all our products reach their destination quickly in a safe and secure manner 2. Answer to all our customer queries within 24 hours 3. Ensure that our customers are happy with their purchases 4. Provide all the items at a competitive price 5. Always listen to our customers Ria Christie Collections is not a registered company. It is a Sole Trader venture. Other key information is shown below: Contact Person Name: Rakesh Luchmun (Mr) Storefront Name: Ria Christie Collections Place of Establishment Address: Suite B; ARUN House; ARUN Building Arundel Road Uxbridge UB8 2RR United Kingdom E-Mail Address: riachristie@hotmail.co.uk VAT Number: GB 160 5650 25 We always work hard and aim to comply with all of Abebooks Policies. If you have any issues, please do not hesitate to write to us whether before or after a purchase. We promise to reply to you promptly and, in any case, within 24 hours. Thank you kindly! Yours sincerely Mr Rakesh Luchmun (Founder) and the Ria Christie Collections Team

Visit Seller's Storefront

Seller's business information

Ryefield Investments Limited
175 Pield Heath Road, Uxbridge, UB8 3NL, United Kingdom

Sale & Shipping Terms

Terms of Sale

All Returns and Refund are as per Abebooks policies.

Shipping Terms

Orders usually ship within 2 business days. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required. Thank you!

Shipping rates from United Kingdom to U.S.A.

Shipping rates from United Kingdom to U.S.A.
Order quantity	6 to 12 business days	6 to 12 business days
First item	US$ 16.03	US$ 16.03

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.