Leadership for a Fractured World: How to Cross Boundaries, Build Bridges, and Lead Change

Leaders today—whether in corporations or associations, nonprofits or nations—face massive, messy, multidimensional problems. No one person or group can possibly solve them—they require the broadest possible cooperation.

But, says Harvard scholar Dean Williams, our leadership models are still essentially tribal: individuals with formal authority leading in the interest of their own group. In this deeply needed new book, he outlines an approach that enables leaders to transcend internal and external boundaries and help people to collaborate, even people over whom they technically have no power.

Drawing on what he’s learned from years of working in countries and organizations around the world, Williams shows leaders how to approach the delicate and creative work of boundary spanning, whether those boundaries are cultural, organizational, political, geographic, religious, or structural.

Sometimes leaders themselves have to be the ones who cross the boundaries between groups. Other times, a leader’s job is to build relational bridges between divided groups or even to completely break down the boundaries that block collaborative problem solving. By thinking about power and authority in a different way, leaders will become genuine change agents, able to heal wounds, resolve conflicts, and bring a fractured world together.

Dean Williams leads the World Leaders Interview Project, chairs the Global Change Agent program, and teaches at Harvard University’s Kennedy School of Government. He is also the director of the Social Leadership Singapore program and served for six years as the chief adviser to the president of Madagascar. He has conducted research in India, Europe, Australia, Africa, Asia, South America, the Middle East, and the United States and is the author of Real Leadership: Helping People and Organizations Face Their Toughest Challenges.