Leadership Lessons from a UPS Driver: Delivering a Culture of We, Not Me
Language: English
Published by PGUK3, 2016
- Hardcover
- New
Seller: Brook Bookstore On Demand, Napoli, NA, ItalyBrook Bookstore On Demand
AbeBooks seller since October 11, 2022
Condition: New
US$ 26.24
Quantity: Over 20 available
Add to basketSeller Inventory # DKHXMKXFKP
- Title
- Leadership Lessons from a UPS Driver: Delivering a Culture of We, Not Me
- Author
- WALLACE, RON
- Publisher
- PGUK3
- Publication year
- 2016
- Condition
- new
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 1626566887
- ISBN 13
- 9781626566880
- Item weight
- 0.38 kilograms
UPS is a household name and one of the most highly regarded American corporations by customers and investors alike. Who hasn’t been delighted by a right-on-time delivery, one of the eighteen million UPS makes every day? Founded over a hundred years ago, UPS has moved steadily up the Fortune 500 as so many other corporations have dropped off. So what’s the company’s secret? Just ask a driver!
Ron Wallace was a UPS driver for six years before he rose through the ranks to become president of UPS International. In other companies that might be extraordinary, but for UPS it’s par for the course. UPS has a unique people culture. It’s like a family. Package loaders call executives by their first names and vice versa. The company almost always promotes from within. Lifetime employment is common. Most employees own UPS stock. Wallace credits this spirit of “we, not me” with the company’s success—and his own. As he puts it, working at UPS gave him a PhD in teamwork.
Instead of writing a typical business memoir that celebrates the leader as celebrity, Wallace shares vivid stories that focus on the people he worked with, the challenges they overcame, and the simple principles and practices that make up the UPS way. He exhorts his fellow leaders to grow their people, not just their business plans. The leadership style described in this book is simple and direct—and it works. The straightforward and easy-to-understand lessons provide a blueprint for an individual or company to build on past successes and adapt to future challenges. This is a must-listen for anyone aspiring to become a great leader.
“Finally, a book that hits the heart of doing what’s right. A straightforward, no-holds-barred approach to leadership principles. A refreshing wake-up call for anyone leading others.” —Emily Thomas Kendrick, president and CEO, Arrow Exterminators, Inc.
“For decades, Ron Wallace displayed unique leadership abilities at UPS. This would ultimately lead him to being responsible for thousands of employees who had to get things done in complex situations every day. Whether you’re a beginning or an experienced leader, Ron’s book, Leadership Lessons from a UPS Driver, can change your life as well as the life of your organization. It’s a leadership must-read.” —Mark Levy, author of Accidental Genius
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Brook Bookstore On Demand
Napoli, NA, Italy
AbeBooks seller since October 11, 2022
Shipping rates from Italy to U.S.A.
| Item | 25 to 40 business days | 60 to 60 business days |
|---|---|---|
| First item | US$ 6.13 | US$ 569.29 |
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Account dedicated to Print on Demand titles. Brook Bookstore offers a wide selection of books with a continuously updated catalog and fast shipments all over the world. We hold distribution rights with all of the publishers we promote and are in continuous search of new interesting titles to propose to our customers. We are part of Brandon Group SRL (an Italian company) and all of the orders are shipped from Europe. Depending on availability orders will be picked from our different warehouses. CONTACT US If you have any questions please do not hesitate to contact us sending a message to our store. We have a well prepared customer service team who will be happy to assist you. Our working hours are from Monday to Friday from 9:30 to 18:30 (CET, UTC +1) so messages received during the weekends might be responded with a slight delay but we guarantee you will get back to you as soon as possible. RETURNS If you want to return your order, please submit your request through Abebooks platform. Returns requests are managed case by case by our team and always in line with Abebooks policies: AbeBooks’ Return Policy guarantees that you can return any book for a refund within 30 days, when the return is due to an error on the bookseller’s part. When the motive of the return is not due to an error of the seller it is up to Brook Bookstore to accept the return or else after studying the case. CANCELLATION You can send a cancellation request to our customer service team while the package has not yet been shipped. After that we cannot ensure we can retrieve the parcel but we suggest you to get in touch with us in order to verify the case. INVOICE You can request the invoice to be issued together with the shipment of the order or, at the latest, in the same month of the shipment. …
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