Leading for Growth
Davis, Raymond P.; Shrader, Alan R.
ISBN 10: 0787986070 ISBN 13: 9780787986070
Published by Jossey-Bass, 2007
Used
Hardcover
From
ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
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AbeBooks Seller since March 24, 2009
This specific item is no longer available.
About this Item
Description:
Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0787986070I2N00
Synopsis:
How any business leader can create an atmosphere of competitiveness for exceptional growth
When Ray Davis took over the local 40-person South Umpqua Bank in 1994, many people in the industry poked fun at his insistence that employees answer the phone with a cheery "World's Greatest Bank." Eleven years, $7 billion in assets, and 128 branches (or " bank stores" in Umpqua lingo) later, the moniker seems quite apt. Other banks scratched their heads when Davis sent his tellers to Ritz-Carlton to learn customer service and were intrigued when he hired a cutting-edge design firm to completely re-think retail layout. Now, with a top design award under their belt, a name change (there never was a North Umpqua bank), and a completely new definition of the banking business, Umpqua has become the darling of the entrepreneurial press and a growth powerhouse. The New York Times calls Umpqua "Starbucks with tellers."
Ray Davis (Portland, OR), named by U.S. Banker as one of the 25 most influential people in the financial industry in 2005, is President and CEO of Umpqua Holdings Corporation. Alan Shrader (Moraga, CA) is an experienced writer and editor of business books.
About the Author:
The Authors
Ray Davis―Ernst & Young’s 2004 Regional Retail Entrepreneur of the Year―is a pioneer of change in the banking industry, revolutionizing how banks look, feel, sound, and operate. He is the president and CEO of Umpqua Holding Corporation and has been featured in the Wall Street Journal, the New York Times, Fast Company, BusinessWeek, Business 2.0, Newsweek, and CNBC. Umpqua was named to Fortune Magazine’s “100 Best Companies to Work For” list in 2007. Ray lives with his wife, Bobbi, in Portland, Oregon.
Alan Shrader is managing editor of Leader to Leader and an experienced writer and editor of business books.
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: Leading for Growth
Publisher: Jossey-Bass
Publication Date: 2007
Binding: Hardcover
Condition: As New
Dust Jacket Condition: No Jacket
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Leading for Growth: How Umpqua Bank Got Cool and Created a Culture of Greatness
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Leading for Growth: How Umpqua
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Leading for Growth: How Umpqua Bank Got Cool and Created a Culture of Greatness
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Leading for Growth: How Umpqua Bank Got Cool and Created a Culture of Greatness
Published by
Jossey-Bass (edition 1), 2007
ISBN 10: 0787986070
ISBN 13: 9780787986070
Used
Hardcover
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Leading for Growth: How Umpqua Bank Got Cool and Created a Culture of Greatness
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Leading for Growth: How Umpqua Bank Got Cool and Created a Culture of Greatness (Jossey-Bass Leadership Series)
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