Synopsis
1. Understand The Systems Thinking Approach and model for Business Excellence and Superior Results the ABCs of Enterprise-Wide Change 2. Build an Enterprise-Wide Change Game Plan to achieve and sustain a unique marketplace positioning and or ideal future vision. 3. Discover and appreciate the importance of the three elements present in all human interactions and dynamics of change and why complex changes so often fail (the Iceberg Theory of Change). 4. Analyze and apply a menu of key structures as the leverage for enterprise-wide change management to your own organization and situation in order to design, build, and sustain the momentum of change. 5. Review the four key roles of the "Players of Change", and especially the key role of a Program Management Office. 6. Apply The Rollercoaster of Change and its many practical applications to any Organization Development intervention and change situation...as part of a totally integrated systems solution to Enterprise-Wide Change. 7. Assess your organization vs. the Five Organizational Capacity Elements needed to create and sustain an Enterprise-Wide Change Journey.
About the Author
Stephen G. Haines, founder and CEO of Haines Centre International and its four Haines Companies including his publishing companion, Systems Thinking Press, based in San Diego, CA, Steve is the world's foremost authority, leader and speaker in The Systems Thinking Approach to the field of Strategic Management (Planning - People - Leadership - Change - Customer Value). For more than 30 years, he has led the development and expansion of The Science of Systems Thinking, "the natural way the world works". It is a practical discipline that views organizational issues in their natural and biological contexts (environments). He currently travels the world, speaking on Strategic Management and Systems Thinking, presenting seminars, and writing books and articles. Stephen has an M.S.A. in Organization Behavior with a minor in financial management from George Washington University and has completed his coursework requirements and dissertation research for an Ed.D. in Management from Temple University. He received his B.S. degree in Engineering (minor in foreign affairs) from the U.S. Naval Academy, at Annapolis, MD, and is a graduate of the DoD Human Goals Institute. As a former U.S. Naval officer, Stephen flew Navy jets, piloted ships, and served off Vietnam. He was a member of the famed U.S. Naval Academy class of 1968, that graduated many prominent leaders in today s world of business, government, the military, and industry. His corporate career included tenure as Executive Vice President of ICA, a diversified, $14 billion nationwide financial services firm and Senior Vice President of Freddie Mac, a $32 billion financial institution. He was also President of University Associates Consulting and Training Services in San Diego, CA. Steve has been a member of eight top management teams in the United States and abroad, with corporate responsibilities for all aspects of organizational functions, including planning, operations, marketing, PR, communications, finance, HR, training, and facilities. His career has also included executive positions with MCI, Exxon, Sunoco, and Marriott Corporation. Steve s diverse background includes intensive work with over 300 CEO's and keynote presentations delivered to over 1,000 CEO's. He has personally led extensive Best Practices research for over 15 years at Haines Centre International. He has received numerous Who s Who honors, written more than 14 books, over 50 articles, and developed 12 volumes of the Haines' Strategic Library (over 7,000 pages Planning, Leadership, HR, Change, Customer Value, and Systems Thinking). He has taught over 80 different kinds of seminars and is in demand as an insightful and passionate keynote presenter at conferences worldwide with a special emphasis on CEO and Board issues. He is a premier TEC Organization Resource Chairperson (groups of 15 CEO's) with over 75 presentations to his credit. He has also been the co-leader of the prestigious Banff Centre for Management s two-week senior executive and leadership development course. His Books have been sold in 68 countries and counting. He has been on nine Boards of Directors, including chair of a Credit Union. His personal interests include family, community service, sports, sailing, travel, photography, art, and design. Today, Stephen maintains a busy world-wide schedule of keynote presentations, consulting, conducting seminars, and writing books in the continually evolving study of Strategic and Enterprise-Wide Change from a Systems point of view.
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