Leading in Times of Crisis : Navigating Through Complexity, Diversity and Uncertainty to Save Your Business

LEADERS TODAY ARE GRAPPLING with complex choices, diverse customers and employees, and unprecedented uncertainty in the economic environment. Business models are becoming obsolete, cost and performance pressures are growing, regulatory requirements are changing, and trust in institutions is declining. Tackling these and other growing demands requires every leader to radically rethink what constitutes effective leadership.

Leading in Times of Crisis presents a new approach and concrete steps to compete in this complex, diverse, and uncertain marketplace. Drawing on compelling research and more than twenty interviews with CEOs and top-level executives, former executives and professors David Dotlich, Peter Cairo, and Stephen Rhinesmith highlight the growing urgency to evolve from a traditional, one-dimensional leadership model to what they term "whole leadership." Whole leadership allows leaders to act in three ways that are important now but absolutely essential to their business in the future:

• RETHINK YOUR BUSINESS
• CONNECT WITH STAKEHOLDERS
• LIVE YOUR VALUES

In an accessible, no-nonsense style, the authors provide new and experienced leaders with specific action steps for facing difficult choices, engaging diverse customers and employees, and acting in the face of uncertainty to deliver results and move companies forward in a turbulent, demanding, and resource-constrained world.

Leading in Times of Crisis will help you become a "whole leader" by aligning your purpose, skills, and decisions with the outcomes your business requires. Read it and find out how every leader has the potential to make a difference in this new world.

David L. Dotlich is an adviser, author, researcher, teacher, and speaker on leadership, business strategy, developing high potential, and succession. He was formerly executive vice president of Honeywell International and is the founder and former president of the Oliver Wyman Executive Learning Center.

Peter C. Cairo is a senior partner of the Oliver Wyman Executive Learning Center and is former chairman of the Department of Counseling and Organizational Psychology at Columbia University.

Stephen H. Rhinesmith is a senior partner of the Oliver Wyman Executive Learning Center. He is former special ambassador to the Soviet Union and was president of Holland America Line.

Dotlich, Cairo, and Rhinesmith are the authors of Head, Heart, and Guts. Dotlich and Cairo are the authors of Why CEOs Fail, Unnatural Leadership, and Action Coaching, all from Jossey-Bass.

Oliver Wyman Leadership Development provides a unique combination of consulting services and customized programs to help CEOs and other senior leaders transform individual and organizational capabilities in ways that will enable them to compete, to succeed, and to grow.