Leading Total Quality: Management's Role in Aligning Leadership and Total Quality Practice. This item is unavailable.
Language: English
Published by Booklocker Inc.,US, 2003
- Softcover
- New
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Softcover
Condition: New
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Seller Inventory # IQ-9781591133599
- Title
- Leading Total Quality: Management's Role in Aligning Leadership and Total Quality Practice
- Author
- Orlando E Blake PhD
- Publisher
- Booklocker Inc.,US
- Publication year
- 2003
- Condition
- New
- Binding
- PAP
- Language
- English
- ISBN 10
- 1591133599
- ISBN 13
- 9781591133599
- Item weight
- 200 grams
How do some organizations consistently achieve high quality products and services? In concise and straightforward language, Dr. Blake explains how the best organizations combine total quality and great leadership practices to create and sustain total customer satisfaction.
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