HR managers have been trained to think of themselves as cost centers, challenged at every budget cycle to cut, pare, and shrink expenses. But executives still roll their eyes and ask, "But what impact do you have on our bottom line"? By breaking down organizational silos and using a proven process to generate and foster collective thinking, HR can shift the paradigm from developing programs, policies, and processes to improving the performance and productivity of the workforce. Leading an HR Transformation presents a roadmap for a new way to look at human resources in terms of the multiple roles that HR plays on the business scene. Anderson skillfully walks readers through the purpose, objectives, knowledge, and skills required; work products; and tools and resources useful to the practitioner. Along the way, she presents a compelling process for using the skills, competencies, and attributes of the HR team in a systematic and holistic way.
Carol E. M. Anderson, SHRM-SCP, CCP, is the founder of Anderson Performance Partners, LLC and lives in St. Augustine, Florida. She was the Chief Learning Officer of Orlando Health; Senior Vice President of Talent, Learning, and Compensation for LandAmerica Financial Group; and Senior Vice President, HR for Crestar/SunTrust Bank. She is a regular contributor to TLNT.com, and has been published in HBR.org. She earned her master’s degree in Human Resource Development from Virginia Commonwealth University.