Lean IT - Principles to Practice: Toyota Way to Create Value for the Customer & Wealth for IT Organization

Information Technology is one of the fastest evolving and widely spreading disciplines impacting our personal and professional lives across business, and social domains. Customers are looking for hassle-free, better, faster and cost effective IT solutions to solve their problems. Lean has emerged as an innovative business management system capable to deliver higher customer value. After grand success of lean in manufacturing and various service sectors, now Lean IT is being adopted by progressive IT organizations to enhance their global competitiveness and growth.

Lean IT is the extension of lean manufacturing and lean service principles to the development and management of IT services. Its central concern, in the context of IT is to create value for the customers and wealth for IT organizations through elimination of waste by improving processes, people, and work culture.

This book is written by a team of two management consultants; one with hands-on expertise of Lean in manufacturing and service organizations and another with expertise in IT Management implementation. The purpose of this book is to trigger lean thinking in IT professionals.

Akhilesh N Singh, is a Lean Consultant with over four decades of experience of industry, academics, and consulting in leading organizations of five countries. Trained in Lean at Toyota Motor Corporation Japan, Lean Enterprise Academy UK, and Kaizen Institute Japan. Six Sigma Black Belt from ASQ and certified Lean IT professional. Author of 14 books on Lean Manufacturing, Zero Defect Zero Effect, Quality Management, etc.

Avinash Singh, is an IT Management Consultant with seventeen years of IT operations and consulting experience, having forty-six professional certifications including; Lean IT, ITIL Expert, Agile, DevOps, BRM, PMP, Visual Thinking, etc. Delivered IT management consulting and training in many leading organizations of India, Bangladesh, Canada, UK, Japan, Philippines, and Netherland. Currently heading consulting operations of Fox IT India.